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Help and Support

Getting Started (2)

Basics to get you started
How do I trade?

Two-Factor Authentication (2FA) (5)

What is Two-Factor Authentication (2FA) and why do I need it?
How do I to setup Two-Factor Authentication (2FA)?
My Two-Factor codes aren’t working ("Incorrect Code" errors)
How do I restore my authenticator app from a 16 digit key backup?
I lost access to my 2FA device. How can I now access my account?

Withdrawals (6)

How do I withdraw my coins?
Where is my withdrawal?
Why haven’t I received a Withdrawal Confirmation email?
My withdrawal confirmation link failed
My withdrawal is Awaiting Approval
See all 6 articles
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